Dirty Water Supply

Within 30 mins my new filter turned black.

And what kind of water are they supplying. And i was told by the Water company that we are not allowed to place a water filter it is against the law. If so, then are they expecting us to consume the dirt they supply? Who will pay for the cleaning of the water tank when such mud water comes in? Where is the SLA?
And yet they can increase the price of the water...... Malaysia BOLEH!
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